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About us

What we stand for

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Usabilla helps brands like HP, Adidas, Philips,, Lufthansa and The Economist to improve the performance of their websites, apps and emails with live user feedback. Our clients utilize our software to stop guessing what users want, and start listening to what they need.

Headquartered in Amsterdam, Usabilla was founded with the belief that continuous user feedback is the key to any successful website, product or service. Over 20,000 clients worldwide use our Voice of Customer solutions to improve user experience, increase conversions and boost customer satisfaction. Usabilla never stands still. We continuously improve our products, our vision, and customer relations. 

Fast growth, that is what we all experience at Usabilla. That means that you can make a difference and the roles are not fixed. There is little hierarchy and if you have a good idea and take ownership, we could end up doing it tomorrow!

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Roel Jansen


Amsterdam, The Netherlands

Amsterdam Office

Rokin 16, Amsterdam


New York Office

New York Office

119 W 24th St. 4th Floor