Do you know the score when it comes to customer satisfaction? Does the prospect of managing your own portfolio of industry giants such as Vodafone, KLM, and Booking.com fill you with utter excitement? Yes? Then you’ve come to the right place.
As a Usabilla Customer Success Manager, you are the proud frontline of our company. With top-notch communication and effortless sales skills, you’ll use your serious product knowledge to offer innovative strategies and solutions personalized to fit each client.
A typical day for you will involve:
What you offer:
We’re an innovative and fast-growing company specialized in online user feedback with an impressive list of enterprise clients including Philips, CNN, Booking.com, and Lufthansa. Our SaaS software offers website, email, and native in-app feedback giving us one of the freshest and most comprehensive solutions on the market.
Alongside our pretty swanky headquarters in the center of Amsterdam, we’ve just opened satellite offices in both New York and Paris. As part of Usabilla, you’ll join an international team of colleagues with a shared vision for creative thinking, teamwork, and Friday evening beers.
What we can offer you:
So, we’ve kept you hooked until this point and life as a Customer Success Manager seems ideal for your next adventure? Perfect - we’d love to hear from you! Send over your resume and cover letter including the top 3 reasons why you’re a great fit for Usabilla.
Any questions? Don’t hesitate to give us a call at +31 20 772 78 35
Oh, and recruitment agencies & headhunters, we don’t require your services.